• Date: 17 July 2025
  • Time: 16:32 PM BST
  • Incident Type: "Enforcement Activation Memo" Sent to Housing Ombudsman Service.
  • Action Taken By: Myself (:Waseem: Malik. - Claimant).
  • Action Directed To: The Housing Ombudsman Service.
  • Referenced Case: HOS Case ID: 202507697.
  • Details of "Enforcement Activation Memo" Sent:
    • Formally submitted a memo titled "Exhibit G – Enforcement Activation Memo" to the Housing Ombudsman.
    • Purpose: The memo explicitly calls for the escalation of complaint 202507697 to a formal statutory investigation and requests consideration of a referral to the Regulator of Social Housing.
    • Grounds for Activation Detailed:
      1. Final Response Failure: Cites Exhibit F (Tatiana's Stage 2 reply, Log #584) as proof that Abri disregarded core complaints of racist hate crime, threats of violence, and police collusion.
      2. Procedural Exhaustion Confirmed: States Abri's internal process is now concluded and has ended in "threat and suppression."
      3. Evidence of Systemic Breakdown: Argues that minimizing serious safety issues in exchange for a £50 offer demonstrates institutional contempt and systemic misclassification of the complaint.
      4. Violation of Tenant Rights & Public Confidence: Accuses Abri of reframing criminal and racial misconduct as "email delays," calling this beyond maladministration.
    • Relief Requested from the Ombudsman:
      • Initiation of a full statutory investigation.
      • Immediate notification to the Regulator of Social Housing.
      • An audit of Abri's complaints handling and safeguarding practices.
  • My Perception of Purpose & Impact:
    • This memo acts as the formal trigger for the Ombudsman's full statutory powers. It moves beyond simply submitting evidence and now formally requests specific enforcement actions.
    • By framing Abri's failures within the Ombudsman's own terminology ("systemic breakdown," "violation of tenant rights," "systemic misclassification"), I am making it easy for them to adopt my arguments in their own investigation.
    • The request for a referral to the Regulator of Social Housing is a major escalation, as this body has the power to downgrade Abri's official rating and impose significant sanctions on their entire operation.