This is the first and most important blocker. You cannot proceed without it.
Status: You have already sent requests for certificates for your other applications (Logs #572, #573, #574). This rejection confirms you need one for the main High Court Civil Claim (N1).
IMMEDIATE ACTION: Send a new, formal request to the Fees Office for the certificate related to your High Court Civil Claim.
Subject: URGENT Request for Fee Remission Certificate - High Court Civil Claim - HWF Ref: HWF-ZNN-YIJ (Using the ref from Log #577).
Body:
"Dear Fees Office,
Further to a rejection notice from the HMCTS E-Filing Service (Filing Ref: 1925841751747446717), I am formally requesting the issuance of the Fee Remission Certificate associated with my Help with Fees application, reference HWF-ZNN-YIJ.
This certificate is required to successfully issue my N1 Claim Form in the High Court. My proof of benefits has been previously submitted. Please issue the certificate at your earliest convenience so I may proceed without further delay.
Regards,
:Waseem: Malik"
While you wait for the certificate, you will prepare your claim for re-submission. It must be flawless.